1. Our Approach
1.1 This Privacy Policy (the “Policy”) sets out how we, ReWearth, (“our” or “we”) process your personal data as our website visitor and/or community member (“you”). We are committed to maintaining robust privacy protections for our users. The Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our service.
1.2 If you have any questions about this Policy, please contact us at swap@rewearth.org
1.3 Personal Data means any information relating to a person who can be identified either directly or indirectly; it may include your name, email address, phone number, IP address, location data, and listing history (“Personal Data”).
2. How We Collect Data
We use different methods to collect data from and about you including:
2.1 Direct interactions. You may give us your Personal Data by filling in forms or by corresponding with us on the website or by email. This includes Personal Data you provide when you:
- sign up to our newsletter;
- submit a listing to swap an item;
- contact us for support; swap@rewearth.org
- provide feedback or suggestions.
2.2 Automated technologies. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies and other similar technologies.
2.3 Third parties. We may receive Personal Data about you from analytics providers (such as Google Analytics) and hosting providers that support our website.
3. How We Use Your Data
We will only process your Personal Data, in accordance with applicable law, for the following purposes:
3.1 Creating and maintaining your ReWearth account;
3.2 Displaying and managing your listings on the platform;
3.3 Sending you service updates, notifications, or community newsletters (where you have subscribed);
3.4 Enabling features that personalize your experience (for example, remembering preferences);
3.5 Ensuring the security of your account and our platform;
3.6 Developing and improving our community features and services;
3.7 Complying with applicable law, for example, responding to lawful requests from courts or regulatory bodies.
4. Legal Grounds
Your consent, as the data subject, is the primary legal ground for our processing of your Personal Data. We may also rely on:
- Legitimate interests pursued by us as a community platform, except where such interests are overridden by your interests and fundamental rights;
- Compliance with a legal obligation to which we are subject.
5. Disclosure of Information
We only share your Personal Data in the following scenarios:
- With trusted service providers (such as hosting or analytics providers) to support our website operations;
- With public authorities where required by law;
- With other third parties, but only where you have provided your consent.
We do not sell or trade your Personal Data.
6. International Transfers
We do not currently transfer your Personal Data outside of South Africa (or the country where it was collected). If this changes, we will ensure that your rights are protected by appropriate safeguards in line with applicable data protection law.
7. Data Retention
7.1 Your Personal Data will be retained while you maintain an active account with ReWearth. If you close your account, we will normally retain your data for up to three years thereafter, unless longer retention is required by law.
7.2 We may keep anonymized data (which no longer identifies you) for statistical purposes without time limits.
8. Your Rights
As a data subject, you have rights under data protection law, including the right to:
- Access your Personal Data;
- Rectify inaccurate or incomplete Personal Data;
- Erase your Personal Data (subject to legal obligations);
- Restrict or object to processing;
- Withdraw your consent at any time;
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us swap@rewearth.org
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9. Children
This website is not intended for children under the age of 16. We do not knowingly collect Personal Data from children.
10. Linked Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. When you leave our site, please review the privacy policies of other websites you visit.
11. Cookies
11.1 Our website uses cookies to distinguish you from other users and improve your experience.
11.2 We use the following cookies:
- Necessary cookies: Required for the operation of our website.
- Analytical cookies: Help us understand how our community uses the website so we can improve it.
- Functionality cookies: Recognize you when you return, so we can personalize your experience.
11.3 You can block cookies in your browser settings, but some parts of the site may not function properly if you do.
12. Review
We keep our Policy under regular review. This version was last updated on [insert today’s date].
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.